Continuous innovation, to serve you better.


The Ricoh Support Center puts product, software and service support right at your fingertips. Here you can find phone numbers, send emails and even find answers to your questions in our Knowledge Base.


Transparency, Excellence, and Your Satisfaction at the Core of Our Service Commitment


Part of our strategy to ensure we deliver the best service to our customers; we give them the opportunity to share their feedback once they have completed their support journey. Their feedback is reflected live

  • Net CSAT Score is based on 'negative', 'neutral' and 'positive' satisfaction scores*
  • Positive reactions are based on 'negative', 'neutral' and 'positive' overall scores*
  • Scores are displayed directly from BrightGuage dashboards*


      How our customers feel about the service



      Number of positive reactions within the last 30 days



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